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Jeff Peevy, AMAM Learning is the only source of a sustainable competitive advantage. This is an important element in the AMi core belief. It is at the very heart of everything we do. As each day passes what we know is less important than what we are learning. There is a direct connection between living and learning and as we lose interest in learning, aging accelerates. So with this in mind, please take a moment a read section three, especially if you hold an AMi Professional Designation

Jeff Peevy, AMAM I recently was told by a shop owner that he didn't micro-manage his parts management process. Once I went to his place of business I realized it wasn't being managed at all! Managing the parts process well is no small thing and is an important part of the success equation. It may not need micro-managing, but it needs a well-defined process with checks and balances as well as accountability. Check out section three for online course information on the topic of parts management. It would be well worth your time

Jeff Peevy, AMAM Surveys within our industry consistently show the majority of repair shops do not create and track Key Performance Indicators (KPIs). This really isn't just an automotive repair business issue, but a small business challenge. Small business or not, those who take the time to learn, develop and track KPIs improve their profits over their non-KPI tracking counterparts. In section three we offer segment specific online courses from two industry training titans, Mike Anderson and Jeremy O'Neal on KPI topics. Check them out